ITIL 4 Service Desk

View E-Learning Course Introduction

What You Get with Your Purchase

• Official ITIL® 4 eBook – The main Axelos guide for the Service Desk module.

• Recorded E-learning Videos – Covers the entire syllabus at your own pace.

• Four Assignments – Includes feedback and support from a certified trainer.

• Exam Voucher with Retake Option – Two online exam attempts (Take2) via PeopleCert.

• 1-Year Access to Training Videos – Created by PeopleCert-accredited instructors.

• 12 Months Exam Voucher Validity – Take your exam anytime within one year.

• PeopleCert-Approved Course – Quality-checked for structure and ease of learning.

• Student Training Material – Based on official, accredited courseware.

• Complete in Just 7 Days (Average) – Quick and flexible to suit your schedule.

• Sample Exams – Two official Axelos practice papers in PDF and online format.

• Trainer Access – Ask questions and get expert guidance throughout.

• Course Completion Letter – Required by PeopleCert to release exam results.

• Mobile-Friendly Learning – Study on your phone, tablet, or laptop.

• 24 PDUs – Earn Professional Development Units for completing the course.

• Free PeopleCert Community Membership – Access extra resources and learning tools.

Note: You must have ITIL® 4 Foundation certification before enrolling.