It explores the concept of the ‘cloud services user journey’ which aligns key ITIL concepts such as Guiding Principles and the Service Value Chain to provide a holistic view and understanding of the entire procurement lifecycle.ITIL 4 Specialist: Acquiring & Managing Cloud Services enables professionals to:
- Analyze available solutions and potential benefits using a vendor-neutral approach.
- Effectively identify, select and deliver optimized cloud services.
- Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework.
- Adopt a customer-focused end-to-end cloud procurement user journey.
No part of this publication may be reproduced in any form or by any means without permission in writing from PeopleCert or Axelos Limited.
Live PMI Construction Scope and Change Order Management Instructor Led Training- 14 Contact Hours - Fast Track Training




