-50%
ITIL® 4 Practitioner: Problem Management Live Online
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ITIL4 Practitioner: Problem Management Live Online – Certified by PeopleCert, includes 2 Exam Attempts & Official Axelos eBook. Exam code: 1st- ITIL4PM-L-2 – Fast Track Training

What’s Included in Your ITIL4 Practitioner: Problem Management Live Online Training Package:

  • Live, instructor-led online training sessions via Zoom or Microsoft Teams

  • Official Axelos e-book: ITIL® 4 Practitioner – Incident Management main guide

  • On-demand access to recorded e-learning videos covering the complete syllabus

  • Four course assignments with personalized trainer feedback and support

  • Official PeopleCert/Axelos online proctored exam voucher (ITIL® 4 Practitioner: Incident Management), including two attempts (via Take2)

  • 12 months of access to e-learning videos delivered by PeopleCert-accredited trainers

  • Exam voucher valid for 12 months from the date of issue

  • Accredited e-learning course with structured, user-friendly content, approved by PeopleCert and Axelos

  • Student edition of ITIL® 4 Practitioner: Incident Management training material (PeopleCert Accredited Courseware)

  • Estimated course completion time: approximately 7 days

  • Two official Axelos PDF sample exams

  • Online simulation platform for practicing both sample papers

  • Direct communication channel with the trainer for course-related questions

  • Course Completion Letter, required by PeopleCert as proof of training from an Authorized Training Provider

  • Mobile-optimized platform for learning on the go

  • Earn 24 PDUs upon successful completion of the live online training

  • Complimentary PeopleCert Community Essential Membership with extra learning resources and benefits

  • Small class sizes to ensure a more interactive and personalized learning experience

  • Online exam delivered via PeopleCert’s secure web-proctored

$ 1,979.00 USD $ 3,958.00 USD

  

ITIL 4 Practitioner: Problem Management Certification is recommended for IT Career and Professional Development

The ITIL 4 Practitioner: Problem Management Practice module is for IT professionals who want to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errors.

The individuals can demonstrate their understanding and application of the concepts covered in the ITIL 4 Problem Management practice at both strategic and operational levels maximizing value from this practice area.

ITIL 4 Practitioner: Problem Management enables professionals to efficiently

  • Increase reliability of IT services
  • Reduce losses and costs caused by IT service unavailability or degradation
  • Fulfill service quality targets
  • Reduce technical debt
  • Anticipate utilization of IT support resources
  • Measure, assess, and develop the Problem Management practice capability in their organization by using the ITIL Maturity Model

Prerequisites:

An ITIL 4 Foundation certification is a pre-requisite for studying Problem Management.

Examination format

  • 20 questions
  • Multiple choice
  • 13 out of 20 marks required to pass (65%)
  • 30 minutes
  • Closed book.
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